cancel_free

Deprecated: We no longer offer free trials.

Good to Know:

You can cancel the free trial at any time during the 30 day free trial period
without incurring a charge. If the product is not cancelled by the end of the
30 day period, the product is immediately activated, and the customer is
charged for the term that they selected when they placed the order. The
expiry date is calculated from the date that the paid term begins, not the
date that the free trial began.

GeoTrust and Symantec require customer approval for cancellation.
The supplier sends the customer an email asking them to approve the cancellation.
Once the cancellation is approved, the status of the order changes to Revoked/Declined.

📘
Note:
When you cancel a free trial, you will not be able to order another
SSL Service order for that domain until the full 30 days of the free trial
period have passed.

Request parameters for cancel_free_trial

Standard parameters

action = cancel_order
object = trust_service

Attributes

Parameters within the attributes associative array are described below.

Note: You must specify at least one of these parameters.

Parameter name	Obligation	Definition/Value
order_id	Optional	The SSL Service order ID number.
product_id	Optional	The SSL Service product ID number.

Response parameters for cancel_free_trial

Standard parameters

action = reply
object = trust_service
is_success = a Boolean is returned, indicating success or failure of the
request
response_code = response code indicating outcome of the request
response_text = message describing the outcome of the request

Attributes

If the request is successful, the attributes associative array may include the
following:

Parameter name	Obligation	Definition/Value
domain	Returned if is_success = true	The domain with which the SSL Service order is associated.
product_id	Returned if is_success = true	The SSL Service product ID number.
state	Returned if is_success = true	The state of the order. Allowed values are: approver-confirmed—Owner has confirmed the domain vetted certificate. awaiting-approval—Order processed successfully; waiting for supplier approval. cancelled—Pending order was cancelled. completed—Order is complete. declined—Order cancelled after it was processed or declined by the supplier. in-progress—Order is in progress. * pending—Order saved as pending.

Examples for cancel_free_trial

Request

<?xml version='1.0' encoding="UTF-8" standalone="no"?>
<!DOCTYPE OPS_envelope SYSTEM "ops.dtd">
<OPS_envelope>
    <header>
        <version>0.9</version>
    </header>
    <body>
        <data_block>
            <dt_assoc>
                <item key="protocol">XCP</item>
                <item key="action">cancel_free_trial</item>
                <item key="object">trust_service</item>
                <item key="attributes">
                    <dt_assoc>
                        <item key="order_id">7712</item>
                    </dt_assoc>
                </item>
            </dt_assoc>
        </data_block>
    </body>
</OPS_envelope>

Response

<?xml version='1.0' encoding="UTF-8" standalone="no"?>
<!DOCTYPE OPS_envelope SYSTEM "ops.dtd">
<OPS_envelope>
    <header>
        <version>0.9</version>
    </header>
    <body>
        <data_block>
            <dt_assoc>
                <item key="protocol">XCP</item>
                <item key="action"> REPLY</item>
                <item key="object">TRUST_SERVICE</item>
                <item key="response_text">Command completed successfully.</item>
                <item key="response_code">200</item>
                <item key="attributes">
                    <dt_assoc>
                        <item key="domain">1320701286testing.com</item>
                        <item key="product_id">1848</item>
                        <item key="state">revoked</item>
                    </dt_assoc>
                </item>
                <item key="is_success">1</item>
            </dt_assoc>
        </data_block>
    </body>
</OPS_envelope>